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R235786 Posted 03/04/2026

Manager, Human Resources Business Partner

Toronto, Canada
  • Category Human Resources
  • Experience Manager
  • Primary Address Toronto, Ontario

Overview

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,

Manager, Human Resources Business Partner

About Capital One Canada

For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!

About the Team

HR Business Partners (HRBPs) are a strategic consultant embedded within one or more Line of Business. This role is for a highly influential leader who will drive business success by providing executive-level thought leadership and direction. HRBPs are accountable for delivering a data-driven HR strategy that directly aligns with and advances Capital One’s goals. The ideal candidate is an expert in problem-solving, driving results at pace, building influence, and leading with integrity.

About the Role


We are looking for someone who has proven ability to:

  • Provide strategic HR business partnership to one or more business groups 

  • Oversee and deliver HR solutions to the business, including: people strategy, performance and talent management, culture and belonging, engagement and retention, organizational efficiency, workforce planning, and succession management

  • Partner with the HR leadership team on planning and delivering HR solutions to the business

  • Operate as a trusted advisor to our HR Centres of Excellence serving as the expert on people and organizational issues

  • Navigate a fast-paced environment with significant change; leveraging effective HR processes to enable the organization to innovate and grow

Your Responsibilities:

Embedded within the senior leadership team of one or more lines of business, HRBPs are accountable for leading and delivering strategic talent initiatives, including:

  • Strategic workforce planning, including succession planning

  • Proactive recruitment and retention strategies

  • Organizational design and development 

  • Employment risk management, including employee relations strategies

  • Data and trend analysis to incorporate within strategic decisions and talent plans

  • Foundational Diversity, Inclusion and Belonging (DIB) practices

  • Partner with Employee Relations, DIB, Learning & Development, Talent Acquisition, HR Operations, Compensation, People Analytics and Enterprise HR to develop solutions which attract, retain, and motivate world class talent

  • Provide coaching to our leaders and advice on key areas such as leadership, teamwork, organizational design, strategy, etc.

  • Create and support business outcomes with HR programs, initiatives and strategies leading to a market competitive advantage

  • Develop data-driven, innovative and creative solutions with a willingness to push and challenge for transformative work

  • Lead Canada wide HR project work, partnering with peers within Canada and across the organization

Basic Qualifications:

  • At least 3 years of experience in a client facing/consulting role with executive level leaders

Preferred Qualifications:

At least 3 years of experience as an Human Resources Business Partner, Consultant,  Strategist, or Specialist with experience in a combination of any of the following HR Centers of Expertise:

  • Employee Relations

  • Change Management

  • Talent Acquisition

  • Compensation

  • Talent Management

  • Organizational Development or Effectiveness

  • Employment Practices/Law 

  • At least 3 years of experience in project management

  • CHRP or CHRL

Working at Capital One.

Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.

Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.

We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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