Frequently asked
questions

In order to move forward in the application process, you must meet all Basic Qualifications listed on the job requisition. Having the Preferred Qualifications is not required, but they strengthen your application to make you stand out as a candidate.

All roles are full time, unless otherwise stated. If a role is contract, that will be made clear in the job title and job description.

Yes! We offer numerous full-time internship programs for students from an accredited university. Check out our co-op and internship programs on our Students & Grads page.

• Full-time recruitment starts in September (to begin employment the following calendar year)
• Summer co-op and internship recruitment starts in January
• Fall co-op recruitment starts in May
• Winter co-op recruitment starts in September
• Sign up for Job Alerts to be notified when roles are posted

“Associate” refers to both an employee at Capital One, as well as a job level.

Please be sure to attach a copy of your resume and cover letter. For Student & Grads opportunities, please ensure that you’re also attaching a copy of your unofficial transcript in order to be considered.

We're so glad you're interested in coming back to work at Capital One Canada! Check out these FAQs for everything you need to know about the rehire process and eligibility.

Our interview process is designed to be transparent, supportive and focused on setting you up to succeed. We view interviewing as a two-way conversation – a chance for you to showcase your strengths and for us to help you explore if Capital One Canada is the right fit for you.

Here is what your candidate journey typically looks like:

• Stage 1: Skills Assessment: An online assessment tailored to your domain – technical for Engineering and Data roles, analytical for Strategy positions, or skill-based for other roles – giving you an opportunity to demonstrate your real-world capabilities.
• Stage 2: Recruiter Conversation: An introductory phone chat with our recruiting team to discuss your background, career aspirations and answer any initial questions you have about the role.
• Stage 3: Hands-On Interview Sessions: In-person or virtual sessions focusing on a mix of behavioural, technical or case-based discussions. You will meet future teammates, tackle realistic scenarios together and get an authentic feel for our culture.

We conduct a combination of behavioural, business case, technical and job fit interviews, as applicable.

We support our associates both at work and beyond business hours by prioritizing physical, mental and financial health – offering comprehensive health coverage, mental health support, personal spending credits and family-first leave programs. You can explore our full range of offerings on our Benefits page. Through open dialogue and supportive leadership, we empower every team member to establish routines that balance personal life needs with professional growth.

We foster a culture where every associate is valued for who they are and empowered to bring their unique, authentic perspective to work. A core pillar of our community is our associate-led Business Resource Groups (BRGs), which provide mentorship, career development, networking and cultural programming across diverse talent networks. To see how our communities thrive and drive impact, explore our Business Resource Groups page.

At Capital One Canada, we thrive in a dynamic hybrid work model built on trust and intentional connection. Associates typically spend three days a week in the office collaborating with their teams, paired with two days of remote focus. Because everyone’s personal and professional life has unique demands, we encourage open dialogue to establish flexible routines that support both your well-being and your career.

While no two days are identical, a typical day at Capital One Canada blends focused innovation, team collaboration and flexibility in a supportive environment. Here is what you can expect:

• Collaborative Problem-Solving: Brainstorming tech and strategy solutions with cross-functional teams to build simpler, human-centered banking experiences for millions of Canadians.
• Flexibility & Autonomy: Tailoring your focus time and team touchpoints through our hybrid work model.
• Continuous Growth & Connection: Engaging in mentorship, learning opportunities or associate-led community events throughout the week.
• First-Class Workspace & Perks: Enjoying ergonomic setups (at home and in the office), fully stocked kitchens with free snacks and drinks, and easy access directly connected to the PATH and Union Station.

We’ve built a culture deeply invested in your continuous learning and curiosity. Associates have access to robust development resources designed to accelerate your advancement, including our Educational Assistance Program, internal training bootcamps and mentorship networks. We prioritize internal mobility, empowering you to explore new roles, learn new skills and chart a long-term career path that aligns with your passions.

Our mission is to change banking for good by helping Canadians succeed with credit. From Engineering to HR, your work directly contributes to building products that bring ingenuity, simplicity and humanity to banking. We’ve built a culture that empowers our associates to challenge the status quo and deliver meaningful, positive impacts for our customers across Canada.

We operate like a tech company that happens to do banking, driven by an innovation-led culture. Our technology teams work with a modern tech stack, leveraging the cloud, AI and machine learning to solve complex problems at scale. More broadly, we leverage Slack, the Google Suite and HP or Mac computers to build innovative, industry-leading solutions.

Making a tangible difference where we live and work is a fundamental part of our culture. Through associate volunteer programs, pro bono work and strategic community partnerships, we actively support initiatives focused on financial well-being, digital access and community-building. For more details, check out our Social Impact Page.

Check out our Benefits page for information on the health, dental, and financial benefits that we provide to associates and their dependents.

Our leave program provides associates with time off when growing their families. For eligible associates, we offer paid top-up benefits for maternal/parental leave, in addition to reimbursement for eligible expenses related to adoption.

Capital One’s Educational Assistance Program offers an annual budget to use for tuition, books and eligible fees at a recognized institution. Depending upon your course of study and whether you meet all eligibility requirements, you may be reimbursed through the Educational Assistance Program.

Please check your spam or junk folder. Otherwise, you can email careers@capitalone.com and we’d be happy to help.

Please check your spam or junk folder. Otherwise, you can email careers@capitalone.com and we’d be happy to help.

Please sign in to your Workday profile using the email address currently connected to your profile. Once you’re logged in, click on “Account Settings.” From there, you will be able to update your email address.

Sign in to your Workday profile to check your applications. Your application status for the role you applied for will be listed in the “My Applications” section.

If you've updated your resume since applying, please do NOT withdraw your application! Instead, please email careers@capitalone.com with your updated document attached and we can assist you. Candidates who withdraw themselves from an application to update their resume will no longer be eligible for that role.