Overview

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,

Sr. Associate, Third Party Governance & Process

About Capital One Canada.

For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!

About the Team

We are looking for a dynamic individual who is as passionate as we are with helping Canadians succeed with credit. The Third-Party Management Team provides third party sourcing services utilizing integral governance practices to support Capital One’s strategic objectives.

About the Role

As Senior Associate reporting to the Senior Manager, Supplier Management, Governance and Process Management, you are the first line of defense in respect of which, you will partner with business partners and stakeholders on third party matters to ensure you and your team provide the best leverage to Capital One in the third party space while effectively managing risk. This will include adherence to Third-Party Risk Management policies and relevant regulatory requirements.

Your Responsibilities:

• Collaborate with team and internal stakeholders in order to enhance controls, managing risks, and improving process effectiveness

• Responsible for executing on the Canada Site Assessment and the Third-Party Data Share Program

• Ensure comprehensive oversight of all applicable suppliers and services encompassed within inter/intra-company agreements

• Collaborate with colleagues and stakeholders (1st, 2nd and 3rd lines of defense) across the organization to achieve strategic objectives 

• Execute governance activities, including control testing and reporting, for the Third-Party Management organization

• Support with updating policies, standards, procedures, and processes related to third party management

• Remain informed about changes in regulations and industry trends that may influence operational practices

• Provide support as required for internal audit reviews, regulatory inquiries, incident management, and remediation activities

• Strong relationship management with both internal stakeholders and third parties to ensure that business objectives are met

• Strong risk management and industry knowledge 

• Ability to navigate ambiguity and manage multiple priorities with various stakeholders with an acute appreciation for deadlines impacting speed to market for Capital One products or services

• Have an innovative mindset with the objective of creating efficiency

Basic Qualifications:

• Bachelor’s degree in business, management, technology, or engineering preferred

• At least 3 years of experience within third party management/third party risk management within the financial services industry

• Strong knowledge of OSFI B-10 and E-21 

• At least 3 years experience working in a cross-functional environment, ensuring business and stakeholder expectations are effectively managed

• Having the Canadian Risk Management (CRM) designation, the Certified Risk Management Professional (CRMP) certification, the Certified Third Party Risk Professional (CTPRP) designation is an asset

Working at Capital One.

Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.

Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.

We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.

We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).