Overview

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,

Senior Strategic Client Manager, Canada

Capital One Shopping Canada is looking for a Senior Strategic Client Manager to join the Partnerships Team.  You’ll be responsible for partnering with our top merchants to help them succeed leveraging Capital One Shopping’s suite of solutions. In this client-facing role, the team is looking for an individual with product, data, and strategic account management experience to help integrate and create bespoke solutions for our top merchants. You’ll act as a key liaison between our clients and internal teams. 

Key Responsibilities:

• Partner with key external stakeholders including C-suite level contacts to help grow and cultivate Capital One Shopping

• Leverage data and analytical methodologies to optimize and grow your book of business

• Teach, support, and train agencies, industry partners, and other stakeholders on Capital One Shopping

• Work with Product, Revenue Management, and other constituents to help drive our business

• Technical skills (utilizing analytic platforms, APIs, and proprietary tools) are a plus

• Owning a broad portfolio of enterprise relationships; proven ability to influence and build consensus across multiple teams

• Demonstrated success leveraging data, analytical and communication skills

• Create and deliver executive level decks & materials 

An ideal candidate will possess:

• Strong strategic, analytical, and data-analysis skills

• Demonstrated experience and results in strategic client facing (in-person, phone, email) interactions

• Experience in identifying, creating, and building strategies to achieve organizational objectives

• Prior experience in taking full ownership of client relationships and the ability to partner with internal stakeholders to create customized solutions for partners

• Experience partnering on and creating product roadmaps 

• A strong deference to team culture, collaboration, and open communication

Basic Qualifications:

• Bachelor’s Degree

• At least 8  years of experience in a strategic client facing sales or account management roles

• At least 8 years of experience reviewing or analyzing data

Preferred Qualifications:

• MBA

• 7+ years of affiliate, enterprise sales, or performance marketing experience

• 11+ years of experience in a client facing role

• Experience managing technical sales and integrations 

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).