Overview

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,

Program Risk Manager

About Capital One Canada.

For over 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you! 

About the Role 

In this role as part of the Strategic Risk Defense team within Capital One’s Canada Risk Office, you will be joining a growing team of experienced, collaborative and forward-thinking risk management professionals.

The Program Risk Manager will be responsible for managing risks and programs within the Risk Office. The Manager will contribute to strengthening the overall risk environment in Capital One by becoming a key thought leader leading implementation of new risk programs and projects and engaging in risk assessments, working with 2nd line teams while balancing business values and the overall risk appetite.

Your Responsibilities: 

• Lead end-to-end execution of risk programs, including partnering with Canada Business and Enterprise, to identify and manage inherent risks within business programs for Capital One Canada

• Engage in risk programs and assessments to identify risks and work with key stakeholders to mitigate and remediate as appropriate

• Monitor and analyze the internal and external risk environment to proactively identify emerging risks and trends, supporting the business’s well-managed agenda

• Partner with second line (e.g. ERM, ORM, Compliance/AML) and business partners to manage operational risk programs and create leading-edge solutions

• Use your vantage point to connect the dots of the changing strategic and operational priorities and risk environment, partnering with stakeholders and business partners to drive meaningful impacts within operational risk 

• Apply independent judgment and knowledge of the Canadian regulatory environment to influence the design and implementation of risk programs while aligning with Enterprise Risk Standards

• Cultivate a strong, proactive risk management mindset and culture with business partners

• Manage and prioritize risk projects, consistently driving and delivering results

• Ensure adherence to Capital One Risk Standards by maintaining knowledge and monitoring systems of record for accuracy, quality, and consistency

Basic Qualifications:

• 5+ years of hands-on experience leading and executing complex risk management programs, risk assessments, compliance or audit, preferably within a regulated financial institution

• A solid understanding of risk management, governance principles (Three Lines of Defense), and relevant Canadian regulatory expectations

• Demonstrated business maturity with the ability to effectively communicate and influence stakeholders within all levels of the organization

• The ability to build and maintain positive relationships with stakeholders across the organization

• The ability to distill complex information into a clear and concise risk narrative

• The ability to work autonomously, and apply independent judgment to create clear, actionable recommendations and outcomes

• Solid analytical and investigative skills with the ability to generate innovative ideas, insights, and opinions 

• The ability to organize, prioritize, and manage a portfolio of risk projects and deliverables

• Passionate about risk management, problem solving, and making things better

Preferred Qualifications:

• Bachelor's degree

• Experience in a Regulatory Environment, Financial Institutions or consultation to Financial Institutions 

• Experience in Risk Consulting, Compliance, Operational Risk Management, Enterprise Risk Management or Audit

• SQL / Data visualization skills 

• Experience working with industry frameworks (e.g. ISO 31000 and/or COSO)

Working at Capital One.

Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.

Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.

We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).