Overview

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,

Program Risk Manager, Canada Risk Office

About Capital One Canada.

For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you! 

About the Role 

In this role as part of the Risk Program and Insights Team within Capital One’s Canada Risk Office, you will be joining a growing team of experienced, collaborative and forward-thinking risk management professionals. 

The Program Risk Manager will be responsible for managing Operational Risk Programs for the 1st line.The Manager will contribute to strengthening the overall risk environment in Capital One by becoming a key thought leader leading implementation of new risk programs such as Business Continuity, International Country Risk among others, working with 2nd line teams while balancing business values and the overall risk appetite.

Your Responsibilities: 

• Support the Canada Business by identifying and managing the risks inherent in business risk programs

• Be at the forefront of identifying emerging risks and trends to proactively support the business’ well managed agenda

• Engage in risk programs and assessments to identify risks and work with key stakeholders to mitigate and remediate as appropriate

• Collaborate with second line (e.g. ERM, ORM, Compliance/AML) and business partners to manage operational risk programs and create leading-edge solutions

• Maintain knowledge of Capital One Risk Standards and monitor systems of record for accuracy, quality, and consistency

• Use your vantage point to connect the dots of the changing strategic and operational priorities and risk environment, partnering with stakeholders and business partners to drive meaningful impacts within operational risk 

• Inspire a strong proactive risk management mindset and culture with business partners  

• Lead, manage, prioritize work and and consistently deliver results

Basic Qualifications:

• Bachelor's degree 

• 5+ years of experience in risk management, compliance, audit or management consulting

• A solid understanding of risk management and governance principles (i.e., three lines of defense model and risk framework principles)

• Demonstrated business maturity with the ability to effectively communicate and influence stakeholders within all levels of the organization

• The ability to build and maintain positive relationships with stakeholders across the organization

• The ability to distill complex information into a clear and concise narrative

• The ability to work autonomously, and use judgement to create clear recommendations and outcomes

• Solid analytical and investigative skills with the ability to generate innovative ideas, insights, and opinions 

• The ability to organize, prioritize, and manage multiple projects and deliverables

• Passionate about risk management, problem solving, and making things better

Preferred Qualifications:

• Experience in a Regulatory Environment

• Experience in Risk Consulting, Compliance, Operational Risk Management, Enterprise Risk Management or Audit

• SQL / Data visualization skills 

• Experience working with industry frameworks (e.g. ISO 31000 and/or COSO)

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).