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R216497 Posted 05/13/2025

Principal Associate, Risk & Controls Management

Toronto, Canada
  • Category Risk Management
  • Experience Principal Associate
  • Primary Address Toronto, Ontario

Overview

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,

Principal Associate, Risk & Controls Management

About Capital One Canada.

For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you! 

About the Role

The Principal Associate, Risk Management will be working within the First Line Risk Office. You will have the opportunity to apply risk management expertise to collaborate with first line partners across Capital One Canada to maintain and support an effective internal control suite. The Canada Risk Office is embarking on a journey to transform and elevate its control suite to enable the ongoing success of our business. You will serve as a change agent and act as the subject matter expert, providing guidance and advice on the implementation and design of control suites to First Line Control Owners. You will effectively partner with Second Line Program stakeholders (e.g. Enterprise Risk Management, Compliance, ORM) and the broader First Line risk community across the enterprise. You will also be supporting our first line stakeholders on the governance and application of our Enterprise Control Standard methodology, requirements, and reporting on the state of our control inventory. You will identify opportunities for improvements, provide training and guidance and develop tools and reporting to support first line teams. 

The ideal candidate will be a highly motivated risk professional and a strong relationship builder,  with problem solving and excellent communication skills.

Your Responsibilities: 

  • Drive ongoing adherence to the Enterprise Control Standard and support line of businesses by providing guidance and tools

  • Partner with business owners across Canada to develop and maintain strong control suites in adherence with the Enterprise Control Standard

  • Partner with Control Owners across the business to remediate Design and/or Operational Effectiveness gaps

  • Maintain oversight over the health and effectiveness of the Canada Control Suite

  • Leverage reporting and data to identify program enhancements, training & guidance improvements as well as process improvements

  • Actively participate in Enterprise risk community forums and proactively take and apply such learnings to the broader Canada Risk Office team

  •  Support in the development and delivery of training, guidance and related services to drive Standard adherence across the Canada business

  • Support reporting and analysis of controls performance.

  • Collaborate effectively with 2nd Line functions and stakeholders (e.g. Operational Risk Management, Compliance, Business Risk Offices) 

  • Maintain knowledge of Enterprise Standards and ensure Control Governance Processes are designed to and are delivering on those expectations

  • Support special projects and engagements


Basic Qualifications:

  • A solid understanding of risk management and governance principles and familiarity with the processes and controls that govern these activities (i.e., three lines of defense model and risk framework principles)

  • At least 3 years of experience in Enterprise Risk Management, Second Line Functions, governance, risk, and compliance practices (e.g. risk identification, controls management, assessment, and reporting)

  • Experience in preparing and writing business documents (i.e., presentations for leadership meetings or forums, briefing memos, and reports)

  • At least 1 year of experience in Financial industry 

  • Comfortable working with Google Suite


Preferred Qualifications:

  • Familiarity of a credit card business, practices, and operations

  • Working knowledge of cloud data structure (snowflake)

  • Certified in or knowledge of COSO ERM framework

  • Experience working in an Agile workplace environment

  • Experience in basic coding and/or data visualization (e.g. SQL, Tableau)

  • Scripting experience in (Python, SQL) and the ability to understand test scripts for automated controls

  • Experience working with Automated/Hybrid controls

  • Experience in Controls Testing

  • Experience of using Lean & Six Sigma tools & methodology

Working at Capital One.

Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station. 

Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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