Overview

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,

Director, Product Management

About Capital One Canada.

For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!

About the Role

We are looking for an experienced Product Director to join our Business Leadership team, playing a key leadership role within the customer experience product group. The ideal candidate will have experience setting strategy to boldly improve customer experience, and delivering products that meet business objectives. This is a leadership role that will require strong communication and collaboration skills, as well as the ability to work effectively in a fast-paced, agile environment.

Key Responsibilities: 

• Define the strategic direction for our portfolio and prioritize product initiatives based on business objectives and user needs.

• Develop and maintain product roadmaps that align with the company's overall strategy and vision.

• Lead cross functional teams, including product management, design, engineering, and operations through the delivery of multiple initiatives concurrently, from discovery to iterative releases and insight generation, with a balanced approach of trading off speed to market with risk management

• Build and maintain strong relationships with key stakeholders, including executives, customers, and partners.

• Hire, train, and mentor product managers and other team members to build a high-performing product organization.

• Ensure that all products comply with relevant legal and regulatory requirements.

Basic Qualifications:

• Bachelor’s degree in business, engineering, or relevant field 

• 7+ years of product management experience

• 3+ years of people management experience

Preferred Qualifications:

• Experience working in an Agile environment and a commitment to continuous improvement and learning

• Strong quantitative and qualitative skills; ability to make data-driven decisions and provide recommendations to drive action

• Strong leadership and communication skills, with the ability to influence and collaborate effectively with stakeholders and cross-functional team

• Technical and design knowledge to effectively discuss solutions with partners  

Working at Capital One.

Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.

Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.

We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).