Overview

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,

Associate, Marketing

About Capital One Canada.

For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!

About the Team

The Marketing team defines how Capital One shows up for our audience. We are seeking a proactive Associate to support our Ad Strategy and Mass Brand teams as we share our brand story across all channels. Our focus is to bridge the gap between big-picture vision and the technical execution of audience-first, data-driven creative.

About the Role

In this role, you’ll become proficient in executing our marketing campaigns and ensuring operational processes run smoothly and efficiently. You will bring our full-funnel advertising and brand strategies to life across digital and traditional platforms, while ensuring campaigns launch on time, meet quality standards and are set up for performance. 

Your Responsibilities:

• Ad Operations

  • Own the end-to-end campaign trafficking process, ensuring rigorous adherence to naming conventions, metadata taxonomy, and tracking requirements across all brand platforms

  • Manage the end-to-end QA workflow with external agencies and internal partners, ensuring all campaign assets—across digital (i.e. paid social, display, email) and traditional (i.e. audio, out of home) channels—strictly follow established submission protocols and technical specifications prior to deployment

  • Drive campaign project management by leveraging Workfront (our project management tool), developing comprehensive workback schedules and project timelines to ensure all deliverables remain on track 

  • Manage key processes and workflows that maximize output and enable the team to launch high-quality campaigns without barriers (i.e. access controls, risk documentation) 

  • Own the day-to-day execution and operational health of our organic social channels, including content scheduling, publishing, and ongoing account maintenance.

  • Act as a point of contact for enterprise compliance, ensuring all social content and platform activities align with brand standards, legal requirements, and internal policies.

  • Manage the publishing for our Life & Credit blog, including formatting and posting content to ensure a high-quality experience for our audience. 

• Creative Strategy Support

  • Own the creative feedback process by consolidating team feedback and sharing with external and internal creative partners in a concise and timely manner

  • Develop a creative eye & good sense of the Capital One Canada brand guidelines to weigh in on campaign creative & production, being comfortable representing feedback with stakeholders and triaging follow up questions accordingly 

• Reporting

  • Pull performance data to support reporting and content optimization

  • Conduct competitive reviews and provide recommendations to inform and elevate our strategies 

• Budget & Vendor Management

  • Work with internal third party management team to ensure our key vendors are in good standing, meeting our quality bar, and satisfying all necessary requirements 

  • Coordinate vendor billing and payment (i.e. creating POs, contract signage)

  • Ensure all media blocking charts true back to marketing budgets & reasonable working to non-working budget ratios

Basic Qualifications:

• 1-2+ years experience in an advertising, media, or content operations role 

• Familiarity with paid media platforms or CMS tools

Preferred Qualifications:

• Bachelor’s Degree in Marketing, Advertising, Business or related field

• Experience with executing campaigns on social and digital platforms. If you can navigate DV360, CM360, Salesforce Marketing Cloud, and Meta Ads Manager, that’s awesome! If not, don’t worry as long as you have interest and aptitude for learning how to execute campaigns in these platforms 

• Excellent communication and organizational skills

• Strong attention to detail with the ability to manage multiple deadlines & projects at one time

• Resourceful problem-solver with a "figure-it-out" mindset; able to troubleshoot technical discrepancies or tracking issues independently.

• Self-starter who thrives in a fast-paced, collaborative environment 

• Interest in risk management and customer-focused marketing 

Working at Capital One.

Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.

Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.

We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).