Product Designer, Senior AssociateApply now Job ID R133741 Location Toronto, Ontario
The Product Designer plays an important role in helping to craft digital experiences for Capital One Canada. They have the opportunity to apply their skills to real-world product and user-centric design challenges.
The Product Designer participates in various design projects from concept to completion, ranging from improving existing products to building new ones from the ground up. Types of work include producing prototypes and engaging design solutions. This role works closely with the Senior Product Designer, Product Owners, Developers and other Designers to refine experiences, improve usability, expand on design systems, develop navigation solutions and help solve a variety of UX problems.
The Product Designer works alongside fellow Product Designers, Researchers, Intent and Product Owners, and the Senior Product Designer to identify an existing problem and help find the best possible solution through design. Digital product design is an iterative design process used to solve a functional problem with a formal solution. Primarily a supporting-level player, the Product Designer:
Employs a user-centric mindset and executes design solutions in a business context.
Works off of intent provided by a senior peer, such as a Senior Product Designer or Product Owner.
Participates in and helps facilitate discovery work with a Senior Product Designer as the lead, while leading some smaller intents.
Helps brainstorm and propose design solutions that take our products to another level, taking into consideration the product direction, visuals and user experience.
Expands knowledge of design processes and methodologies and learns new ones as appropriate.
Contributes to the development and refinement of design systems, and ensures they're applied to everything we do.
Applies design strategy and best practices through hands-on project work.
Typically focuses on functional-level design challenges.
Operates primarily at the execution level with guidance from senior peers.
Participates in and contributes to design workshop planning and facilitation with some guidance from senior peers.
Typically responsible for sharing the interface or design solution and providing context with minimal input from senior peers.
Designs with customers and business goals in mind.
Helps drive design team culture by participating in and starting to lead some ceremonies and team events.
Education and Experience
2-3 years of Product Design experience with consumer and/or mobile products.
Knowledge of both UI (interaction, visual, accessibility) and UX (user research, analysis, information architecture, wireframing).
A portfolio demonstrating conceptual thinking, problem-solving and visual design skills in responsive apps and websites.
Examples of work that tell a story through a feature/product and demonstrate involvement throughout the design cycle.
Bachelor’s Degree in HCI/UX, Design, Computer Science or a related field, or equivalent experience.
Fluency in best practices for both web and native app-based information architecture and design, as well as strong knowledge of usability principles and techniques.
Knowledge of web technologies to facilitate an understanding of tech constraints.
Experience in creating wireframes, storyboards, user flows, process flows, site maps and interactive prototypes.
Familiarity with design software, including Figma, Axure RP Pro and InVision. Knowledge of Photoshop and Illustrator is a plus.
The ability to collaborate well with team members from across the organization and a willingness to seek feedback.
A focus on learning and discovery through the design process.
Core design skills (including visual design), with some extended skills, such as familiarity with iOS and Android differences and technical considerations.
A commitment to accessible design, strengthened through past experience with accessibility standards and guidelines.
Excellent communication and storytelling skills, with the ability to communicate the design process, decisions and rationale to teammates and partner teams with clarity and an inspiring style.
The ability to present to all levels within an organization.
Ability to design to meet success metrics, with some input from peers and/or a Senior Product Designer.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.